how we deliver your order

How do you deliver my order?

Depending on your order, you will receive a package and/or a mechanic will come by to install it. To make an appointment for the installation, we will contact you within one working day after placing your order. This way you know immediately where you stand!

Note: installation is not possible for orders outside The Netherlands.

Need help?
Are you stuck? Let one of our fragrance specialists help you.

Please send an e-mail to We will try to answer your question within 1 working day. If you need an answer immediately, please call us on +31 (0)13 460 01 12. We are happy to help you!